Privacy Policy
Last updated: August 12, 2026
Vestro Systems ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through vestrosystems.com and our AI voice-agent services, how we use it, and the choices you have.
1. Information We Collect
- Contact information you submit through our forms: name, phone number, email address, business name, and message content.
- Call & message data processed on behalf of client businesses using our AI voice-agent Services, including call audio, transcripts, and booking details.
- Usage data such as pages visited, device/browser type, and approximate location, collected via cookies and similar technologies — see our Cookie Policy.
2. How We Use Information
- To respond to inquiries submitted via our Contact form.
- To provide, operate, and improve the AI voice-agent Services.
- To send you SMS, email, or phone communications about your inquiry or account, consistent with the TCPA and applicable law.
- To comply with legal obligations and protect against fraud.
3. Call Recording & Consent
Calls handled by our AI voice agents may be recorded and transcribed for quality, training, and dispute-resolution purposes. Florida law generally requires the consent of all parties to a call recording. Client businesses using our Services are responsible for providing any required recording disclosures to their callers.
4. Sharing of Information
We do not sell your personal information. We may share data with service providers who help us operate the Services (e.g., hosting, telephony, and messaging infrastructure providers), each bound by confidentiality obligations, or as required by law.
5. Data Retention
We retain contact form submissions and call/message records for as long as reasonably necessary to provide the Services, satisfy legal obligations, or resolve disputes, after which they are deleted or anonymized.
6. Your Choices
- Reply STOP to any text message to opt out of SMS communications at any time.
- Email contact@vestrosystems.com to request access to, correction of, or deletion of your personal information.
- Manage cookie preferences via the banner on this site.
7. Children's Privacy
Our Services are intended for business use and are not directed to individuals under 18.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision.
9. Contact
Questions about this policy? Email contact@vestrosystems.com.
This page is a general template and does not constitute legal advice. We recommend attorney review before launch, particularly regarding call-recording consent and TCPA/FCC compliance obligations specific to your states of operation.